Shopping

In the Unit, we will look at expressions that a customer can use to ask for specific information when shopping, such as different sizes, colors, and so on.

Common Shopping Questions by a Customer

I don't like the color.  Do you have this in a different color?

Do you have these pants in blue?

It's too loose.  Do you have this in a smaller size?

It's too tight.  Do you have this in a larger size?

Do you have this in Medium?

Do you have this in cotton?

It's a little over my budget.  Do you have something less expensive?

Do you have something less pricey?  (= less expensive)

Can I try this on?

Where is the fitting room?

Can you gift wrap that?

Can I get this gift wrapped?

Would you please gift wrap that?

Responses by a Salesperson

The fitting rooms are over there.

I'm sorry, we are out of stock on this item.

I'm sorry, this item is out of stock.

I'm sorry, there is only one color left for this item.

I'm sorry, we don't carry this item anymore.

May I suggest something instead?

I've got exactly what you're looking for.

This one's on sale right now.

Do you need anything to go with your shirt?

Is there anything else I can get for you?

Compliments by a Salesperson

 

That shirt looks really nice on you!

That looks great on you.

You look great in that dress.

That dress really flatters your figure.

You look really smart in this suit, sir!

Red is your color!

Examples:
 

Dialog 1:  (Do you have this in a different color?)

Sales:  Just to let you know.  The shirt you are looking at is on sale right now.

John:   Oh, really?  I don't like this color though.  Do you have it in green?

Sales:  Let me check ...  Here you are.  Would you like to try it on?  The fitting rooms are over there.

John:  Thanks....

(John is looking at himself in the mirror)

Sales: That shirt looks really nice on you!

John:  You think so? 

Sales: Yes.  Green is your color!

John:  Well, I'm sold.  I'll take it.

Sales: Thank you.  Do you need anything to go with the shirt?

John:  No, that's fine.

Dialog 2:  (We are out of stock!)

Jane:  Excuse me, do you have these pants in Small?

Sales: Oh, I'm sorry, we are out of stock on this item.  May I suggest something instead?

Jane:  Uh... no, that's OK.  I'll look for something else.  Thanks.

Sales: If you need any help, just let me know.

 

Dialog 3:  (It's a little pricey!)

Sales:  Do you need anything help, sir?

Jim:     Well, I'm looking for a wedding gift.

Sales:  May I suggest something?  This dinnerware set is perfect for a wedding gift.

Jim:    Very nice!  How much is it?

Sales:  It is $400.

Jim:     It's a little over my budget.  Do you have something less expensive?

Sales: Well, how about this set, sir?  It's on sale right now.  $250, down from $350.  It's a bargain.

Jim:    Hmm... OK.  I'll take it.  Can you gift wrap that?

Sales: Certainly, sir.