Reserving a Hotel Room

Do you know how reserve a hotel room in English? It's not that difficult!  Learn the following commonly used expressions and you will be more confident next time you have to book a room in English!


Guest - Reserving a Hotel Room over the Phone

 

Hello, can I reserve a room over the phone, please?

Hi, I'd like to reserve a double room, please.

Hello, I want to reserve a single room for next week.

Hello, I'd like to book a twin room, please.

 

Guest - Asking for a Room at a Hotel

 

Do you have any vacancies?

Do you have any vacant single room?

Do you have a double room available for 3 nights?

Can I book a room for tonight?

I need a room for 2 nights.

I'd like a single, non-smoking room for tonight, please.

I'd like a double room with two beds, please.

What's the room rate for a single room?

 

 Clerk - Common Questions to ask a Guest

 

How long will you be staying?

How many nights will you be staying?

Do you have a reservation?

Would you like a smoking or non-smoking room?

Would you like a double bed or twin beds?

May I have your name and phone number please?

May I ask you to fill out this form for me please?

 

Examples:

Dialog 1:  (booking a room over the phone)

Clerk:  Royal Inn.  How may I help you?

Jim:    Hello, I'd like to reserve a single room for next week.

Clerk: Certainly, sir.  When will you be arriving?

Jim:   Well, I'll be arriving on June 15.

Clerk: And how many nights will you be staying?

Jim:   Two nights.  I'll be leaving on June 17.

Clerk: OK.  I'll check to see if there are any vacancies.  Please hold on.

Jim:   Thanks.

Clerk: Hello, sir.  There's no problem.  There are rooms available on June 15. 

Jim:   Great!  By the way, what is the room rate?

Clerk: US$75 per night for a single room.

Jim:   OK.  Does it come with a bath?

Clerk: Yes, all of our rooms have bath or shower.

Jim:    OK.  Can I reserve a room then?

Clerk:  Sure.  May I have your name and telephone number, please?

 

Dialog 2:  (asking for a room at a hotel 1)

Clerk:   Good evening.  May I help you?

Jim:     I need a single room, please.

Clerk:  Do you have a reservation?

Jim:    No, I'm afraid I don't.

Clerk:  I'm sorry, we are fully booked. 

Jim:    Oh!  Do you know where I can find another hotel in this area?

Clerk:  There is a Holiday Inn across the street.

Jim:    OK.  I'll try there.  Thank you.

 

Dialog 3:  (asking for a room at a hotel 2)

Clerk:   Good evening.  May I help you?

Jim:     I need a single room, please.

Clerk:  Do you have a reservation?

Jim:    No, I'm afraid I don't.

Clerk:  How long will you be staying with us?

Jim:    Just one night.

Clerk:  Would you prefer a non-smoking room?

Jim:    Yes, please.

Clerk:  OK.  We have a single non-smoking room on the 10th floor. 

Jim:    Great!  What's the room rate?

Clerk:  US$65 plus tax.  Breakfast included.

Jim:    Excellent! 

Clerk:  May I ask you to fill out this form for me, please?

Jim:    Sure.